Multilink Recoveries


Multilink Recoveries began operations with a focus on insurance recoveries in 2010. With nearly 4 years experience, the company boasts a client portfolio of best-known insurers and is one of Kenya’s best insurance recoveries company by volumes referred and funds returned.

Our Services

Multilink Recoveries specialises in claim recoveries and claim file audits (subrogation of losses incurred due to third party negligence) in the following insurance classes:
Motor vehicle
Household and commercial property
Workers compensation
Liability – public, product and professional

Clients benefit from Multilink Recoveries’s suite of flexible insurance claims recovery services which can be employed on a stand-alone basis or as a fully integrated end-to-end collection model.
Services include:
Full service recoveries outsource
Later stage recoveries
Closed file audits
Claims recoveries on current portfolios
Claims leakage reviews on current and closed portfolios
Instalment management on current portfolios
Consultative reviews of clients’ business processes, with recommendations on protecting against claims leakage and better managing the claims recovery function
Legal services, when needed, to enforce recovery collections through our partner  legal practice firms.

Our Clients

Our insurance clients recognise that Multilink Recoveries has the systems, processes and expert staff to efficiently manage their claims recovery processes. Outsourcing claims recoveries enables insurers to maximise their returns and markedly improve their bottom lines without overloading internal resources.